Note: I am writing this with a heavy heart and disappointment. I may not know the basis of medical stuff but I am writing this as a point of view of a patient.
Yesterday, I was supposed to meet a client in Mandaluyong for a Social Media Marketing project. The night before that, I am experiencing weird stomach pain and assuming it was because of my acid, I immediately drank my medications, however, that didn't suffice the pain I am experiencing. So Wednesday comes and the pain was still there- tolerable and I can still work. I did what I have to do and prepare myself at around 3pm since my meeting is at 7pm. I gave myself at least 2 to 3 hours of travel time because of traffic.
All set, I posted a question on a mommy group on FB asking medication for acid reflux, what they do and what they take. The majority of the moms answered they are taking Gaviscon, so I left my house at around 4pm and I decided to go to Mercury Drug Store to buy Gaviscon in hopes that my stomach pain will be alleviated.
However, as I was walking, I am feeling a little bit dizzy and the pain on my stomach is getting worse, I bought the medicine and the pain was so severe that I'm on the verge of passing out.
Lucky me, I'm living in a place where the hospital is just a tumbling away so I immediately went there and asked for an OPD doctor for Gastro, however, the doctor already had his cut off so the last thing I need to do was to go to ER to have immediate assistance.
So I went to the ER and the nurse got my vital signs and the doctor checked me, without saying anything, she instructed the nurse to put heplock and inject medication for pain and acid reflux. So the nurse immediately did as instructed I was assisted to the hospital bed and placed the heplock and the first medication. The doctor also gave me a list of lab tests to do. So after the medication was injected, I immediately go to the ultrasound section to ask what do I need to do, however, after walking I felt dizzy so I went back to the ER and sat down to the hospital bed where the nurse put my heplock and asked if I can sit down for a minute because I am feeling so dizzy.
After several minutes, a pregnant woman with her companion went there and says she cannot breathe. So I was still dizzy and of course, they need to take action on the pregnant woman, one nurse said that I need to stay outside because they need to cater the pregnant woman's needs.
Mind you, there are 3 blank beds there that I can be transferred. I told the nurse if I can stay in one of the beds because I am really not feeling well, she said that they can't because there's a patient with a more urgent case. So left with no choice, I climbed down and sat on the companion's chair.
I looked at the nurse who put heplock on me and I said I'm so dizzy, can I lie down.
He immediately assisted me to the blank bed and even joked "I thought you're strong" I said, I am not afraid of the needles, maybe it's because of the medication.
So I lie down and got some rest and finally felt better but the stomach pain was still there.
At around 6pm when I felt a little better, I went and did my labtests, I also asked the nurse if I can do my CBC on the ER instead of going to the lab because of my stomach pain. The process was really slow and it seems like they don't care about my situation.
Also at that time, I noticed that it was an hour after I was injected with the medication and the pain was not receding, so when I told the nurse my feeling, he just said that he will say it to the doctor but the doctor didn't come to see me or check what else they can do help me at least.
My mom arrived at 7pm since she came from Paranaque for a family reunion she was so worried but I assured that everything will be OK. I had all lab tests done and it all shows normal.
After several hours later, I was given the payment and I paid a whopping 4k in total.
Wow! The pain was still there, the doctor who was attending me was sleeping and the other doctor wakes that doctor up in order for us to be discharged. She was sooo unapproachable mind you, I'm paying in cash in a private hospital. Yet, the service was extremely poor.
This was the first for me, to be honest, I have been through so many ER situations due to several sicknesses but this was the first that I felt disappointed.
Yesterday, I was supposed to meet a client in Mandaluyong for a Social Media Marketing project. The night before that, I am experiencing weird stomach pain and assuming it was because of my acid, I immediately drank my medications, however, that didn't suffice the pain I am experiencing. So Wednesday comes and the pain was still there- tolerable and I can still work. I did what I have to do and prepare myself at around 3pm since my meeting is at 7pm. I gave myself at least 2 to 3 hours of travel time because of traffic.
All set, I posted a question on a mommy group on FB asking medication for acid reflux, what they do and what they take. The majority of the moms answered they are taking Gaviscon, so I left my house at around 4pm and I decided to go to Mercury Drug Store to buy Gaviscon in hopes that my stomach pain will be alleviated.
However, as I was walking, I am feeling a little bit dizzy and the pain on my stomach is getting worse, I bought the medicine and the pain was so severe that I'm on the verge of passing out.
Lucky me, I'm living in a place where the hospital is just a tumbling away so I immediately went there and asked for an OPD doctor for Gastro, however, the doctor already had his cut off so the last thing I need to do was to go to ER to have immediate assistance.
So I went to the ER and the nurse got my vital signs and the doctor checked me, without saying anything, she instructed the nurse to put heplock and inject medication for pain and acid reflux. So the nurse immediately did as instructed I was assisted to the hospital bed and placed the heplock and the first medication. The doctor also gave me a list of lab tests to do. So after the medication was injected, I immediately go to the ultrasound section to ask what do I need to do, however, after walking I felt dizzy so I went back to the ER and sat down to the hospital bed where the nurse put my heplock and asked if I can sit down for a minute because I am feeling so dizzy.
After several minutes, a pregnant woman with her companion went there and says she cannot breathe. So I was still dizzy and of course, they need to take action on the pregnant woman, one nurse said that I need to stay outside because they need to cater the pregnant woman's needs.
Mind you, there are 3 blank beds there that I can be transferred. I told the nurse if I can stay in one of the beds because I am really not feeling well, she said that they can't because there's a patient with a more urgent case. So left with no choice, I climbed down and sat on the companion's chair.
I looked at the nurse who put heplock on me and I said I'm so dizzy, can I lie down.
He immediately assisted me to the blank bed and even joked "I thought you're strong" I said, I am not afraid of the needles, maybe it's because of the medication.
So I lie down and got some rest and finally felt better but the stomach pain was still there.
At around 6pm when I felt a little better, I went and did my labtests, I also asked the nurse if I can do my CBC on the ER instead of going to the lab because of my stomach pain. The process was really slow and it seems like they don't care about my situation.
Also at that time, I noticed that it was an hour after I was injected with the medication and the pain was not receding, so when I told the nurse my feeling, he just said that he will say it to the doctor but the doctor didn't come to see me or check what else they can do help me at least.
My mom arrived at 7pm since she came from Paranaque for a family reunion she was so worried but I assured that everything will be OK. I had all lab tests done and it all shows normal.
After several hours later, I was given the payment and I paid a whopping 4k in total.
Wow! The pain was still there, the doctor who was attending me was sleeping and the other doctor wakes that doctor up in order for us to be discharged. She was sooo unapproachable mind you, I'm paying in cash in a private hospital. Yet, the service was extremely poor.
This was the first for me, to be honest, I have been through so many ER situations due to several sicknesses but this was the first that I felt disappointed.
